Let’s Face It – Basic Facial Cleaning Review

Lets Face It SM Sta Mesa ReviewI have been going to Let’s Face It on and off since the early 2000’s. Sometimes I go every month, and other times I can go almost a year without visiting Let’s Face It – it depends, for example, if I am having a bad case of pimples.

I recently finished another visit (actually 3 visits) and would like to give my review for the SM Sta. Mesa branch.

Let’s Face It is an all-around spa chain (I wouldn’t actually call it a spa) – they have commercialized derma/facial services, hair removal services, body treatments, mani-pedi type treatments, etc.. The place is newly renovated and looks professional and calming. But please don’t expect a luxurious, spa-like experience – this is not the place for that.

Why Choose Let’s Face It?

Let’s face it – we patronize Let’s Face It because it’s inexpensive. The basic facial cleaning service is P245.00, and includes 2 free check-ups. 2 FREE CHECK-UPS. That means you can go back 2 more times and they will remove any additional whiteheads and pimples that developed on your face since your previous visit!

If you are experiencing a case of the breakouts, you will like the 2 free check-ups! There are other, more professional-looking derma chains whose basic facials cost around P300-500, but don’t have the 2 free check-ups.

Below is a general recap of my recent visits to Let’s Face It in the last few years:


After I go in, they ask me to wash my face (there are sinks and cleansers provided for that). The attendant puts a bib and a hair cap on me and gives me a small towel.

After washing my face, the attendant calls me over and asks me to lie down on one of the rows and rows of “beds”. The beds are side by side, right next to each other. There is no space in between the beds. I am used to this, but some of you might think that it looks like a facial factory – yes it does.

The attendant then starts massaging my face with a cream, then covers my eyes with cotton pads, and then turns on the steamer to steam my face. If there is a colleague nearby, or if a colleague happens to walk by — the attendants will start talking to each other and make tsismis. THEN THE ATTENDANT LEAVES. I don’t expect her to just stand there the whole time until the steaming is done, but at least start a timer or something, you know? Or tell me she will be back in 5-10 minutes. Not just disappear.

***The attendant goes on break with her colleagues or something, I assume, since I have no idea where she is.***

This is where it always starts to go downhill – like I said, I have been a customer of Let’s Face It for years, so I know the steaming shouldn’t take this long – it’s usually just around 10 minutes, from my previous experiences, but my attendant has ignored me for 20-25 minutes. She didn’t even ask me if the heat from the steam was okay or if the steam was being blown to my face correctly (they usually ask this in my old, previous visits).

I lift the cotton pads from my eyes and try to look for my attendant — almost all the attendants have disappeared. Sigh. Or my attendant is working on someone else (naglalagare). But lately, my attendants have disappeared, gone on break, or gone to their staff room to continue tsismis. Why do I assume this? Because they all come back out from their staff room at the same time!

After coming back after an eternity away, the attendant turns off the steamer and starts vacuuming my face. They have a small vacuum machine that they use. After vacuuming, she wipes any remaining stuff off and lowers the bed to start pricking.

The attendant starts pricking — this is a hit or miss – sometimes when I am lucky, I get someone who is light-handed (magaan ang kamay), and when I’m unlucky, I get someone who is heavy-handed (mabigat ang kamay). Lately, it’s been 70% mabigat ang kamay 

At least this time, the attendant is concentrating on the task at hand and usually doesn’t participate in their office tsismis. Usually. Sometimes they do. The conversation usually goes like this:

“Oy, sasama ka ba punta sa (someone’s party, gimmick or something)?”

“Ay, hindi. Matagal pa kasi sweldo, wala akong pera eh.”

“Sige na, punta ka na. Pupunta din si XYZ!”

“Talaga? Naku, pautang muna, mader!”

During pricking, the attendant always tries to upsell me to get a mask. I always say I’m sorry but I’m in a hurry. To be honest, I find the masks an unnecessary expense and I didn’t feel like being ignored again for 45 minutes. I also have a stack of masks at home (pasalubong from friends and relatives who vacationed in Korea) and I’d rather do my masks at home where I can watch TV while the mask is doing its thing.

The Pain

Getting a good attendant is a hit or miss thing at Let’s Face It. Getting pricking done on your face is painful – so painful that grown men cry. But if you get someone na mabigat ang kamay, it’s even more painful! It’s like being flayed alive! Do they really need to use that much force to scrape the whiteheads from a person’s skin?

I used to joke that I can withstand torture because I have already been trained at Let’s Face It  and that the government should hire Let’s Face It attendants to torture and interrogate criminals 

Which leaves me to wonder, after all these years, has no one given any feedback at all about some of their attendants who really have sobrang bigat ng kamay? Why aren’t they screening them out?

I am giving them a lot of leeway because their services are really the least expensive available, but the successively poor experiences I have had with them lately really makes me feel bad about them. Also, don’t they tell their attendants that it’s unprofessional to make tsismis while at work, especially with customers around?

After pricking, the attendant shows me how many whiteheads were removed. She gets a wet, hot towel and wipes my face. She then puts a thin cheesecloth on my face and starts the laser treatment. There’s a slight burning smell from the laser treatment, but what really worries me is the haphazard way the attendant moves the laser wand around. I am afraid she might accidentally put it over my eye or something (I’m guessing that’s bad). Para kasing walang pakialam sa ginagawa niya.

After that, she puts 2 kinds of cream on my face – I was told that one is Prick Cream and the other is sunscreen (not sure). And it’s finished. She reminds me that I can’t wash my face until the following day.


The check-ups are basically the same, except that the attendant goes directly to pricking after the face massage. There’s no more steaming, no more vacuum and no more laser.

For the check-ups, just bring your Let’s Face It index card (they will give you one on your first visit), show it to the receptionist and that’s it. You don’t need to pay anything. You can tip later if you’re happy with the service.

Check-ups need to be done at least 3-4 days apart, and you can only avail of your 2 free check-ups within 10 days of the first visit (original facial session).

The attendant will again try to convince me to get a mask. I politely refuse. I honestly don’t want to spend extra on something like that – I really do not want to be stuck there for another hour doing nothing but lying down with my eyes closed, waiting for the mask to dry. If I could read, watch something, respond to emails, etc… while doing the mask, I might consider it. Besides, the poor service from the attendant was not making me feel in the mood to stay longer, either. She was upset and annoyed when I refused to get the mask and her actions showed her annoyance. She wasn’t really nagdadabog, but I could tell from her actions that if she could, she would have.


Getting good service at Let’s Face It – Sta. Mesa branch is a hit or miss, but lately it’s been a miss. Sometimes you’re lucky. Sometimes you’re not.

For the price, I wasn’t expecting 5-star service nor 5-star ambience, but at least some basic service expectations should be met  For example, after all these years, I would at least expect an improvement in terms of weeding out the mabigat ang kamay attendants and at least getting them to refrain from talking about their personal lives with each other within customers’ earshot, or ignoring their customers. We might be lying there with our eyes closed, but we’re not deaf and dumb.

It’s like the attendants are having the time of their lives and we customers are bothering them – we’re just another random face to scrape – I really felt like they didn’t care about their customers at all except to tell customers why they need this and that mask (kasi marami kang pimples kaya kailangan mo mag mask or kasi may mga open pores ka kaya kailangan mo ng mask).

I used to give tips to good attendants, but lately, I noticed that I haven’t been feeling like giving any tips at all. Why should I tip? I was in no way happy with their service. Parang galit sila sa trabaho nila eh.

Will I continue to go to Let’s Face It?

Maybe. It’s still the least expensive face cleaning/pimple-removal service available around here. I know what to expect when I go there now but really hope that they improve and become more consistent in providing good service.

It’s not all bad. In fact, what you get for P245.00 is really sulit – 3 prickings, steam, vacuum, laser. It’s the usually poor service that’s the problem.

But after writing this review and reading about other people encountering the same issues, I’m thinking maybe it’s time to look for some place new with better attendants who don’t scrape my skin like they’re scraping melons for melon juice!

If anyone is interested, here’s the price list for their services, and their LAST CALL is at 8:00 PM.

Update: July 17, 2018

The past few weeks I have been getting breakouts and lots of whiteheads because I completely went off my skincare regimen due to being tired and busy. To get back on track, I decided to get a facial at Let’s Face It. Let’s face it, it’s still the cheapest and most sulit pimple/whitehead removal service at the moment.

I went to the Megamall branch. Fortunately I got an attendant who is not too “mabigat ang kamay”. Her name is Myleen. She doesn’t have very light hands, but puwede na. I like that she is thorough. I also noticed that the attendants don’t make kwento anymore while servicing customers.

I also noticed one change – they don’t provide the index cards anymore unless you ask for them. I was only given a  paper slip to fill out, and when I asked how I was going to do the check-up, that was the only time they gave me the index card. I asked why they didn’t automatically give the index cards anymore, and they said that it’s because most customers don’t avail of the free check-up anyway. So if you are planning to avail of the free check-ups, make sure to ask for the index card.

For my check-up, I got another attendant because Myleen was busy and this one had heavy hands 

I hope you enjoyed this blog post. Please feel free to leave a comment below, I love hearing from you!

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89 thoughts on “Let’s Face It – Basic Facial Cleaning Review

  1. Jessa

    I’ve only had one decent experience from Let’s Face It in Dasmarinas branch, and the rest were really annoying. My attendant also forgot about me during my steaming and left me there for a good 30-45mins – she didn’t even apologize after that! And yes, they’re all chismosa! The minute I lay down, the attendant would convince me on getting the most expensive mask because my skin needs it and that I have bad pores. But really, I barely have pimples. My skin is healthy, and I only do facials because I have a few white/black heads. I also refuse on getting expensive masks because I refuse to believe that my pores won’t close after the session – a thing they would always mention about benefits of mask. The moment I said no, the attendant got all grumpy on me and she pricked the fuck out of my face! I’ve had the worst experience on my last visit!!!! The next day after, my face was still swollen and I have red patched on my cheeks! I also have a lot of small bleeding around my eyes, which were also swollen!!! They have the worst people!!

    1. Barat Queen Post author

      Oh, Jessa, that’s awful! Hope your skin heals soon.

      Actually, after hearing about people having the same experiences as I did, I have been avoiding going to Let’s Face It for a while. Eskinol nalang with dissolved Dalacin C to dry out pimples. I really wish they’d screen their attendants. Yun lang naman. The rest of the service is okay for the price but some of their attendants are just really bad, with bad attitudes towards customers, too.

      1. Darlene lusanta

        First time kong matry yung let’s face it and tinry ko yung basic facial nila na 245 pesos pero After na nilagyan ng manipis na tela and nilaser tapos na. Pero bakit namaga muka ko? Mas lalong dumami yung pimples ko. And then sabi dun may 2 check up na free pero pano ko iclaim yun kung walang bingay sakin na card?

    2. jorm

      Me, sa SM Taytay mabigat ang kamay. Bagal kumilos yung may kukunin lang na mask ang tagal bumalik. Diamond peel with treatment kasi pinili ko kaya walang chismis kasi sa room kami. Tuwing nagpi- prick siya feeling ko tagos sa bungo ko hanggang ngayon ramdam ko nalamog ng ilong ko. Hindi na ako babalik doon

    3. sam

      yung pricking po ba sa kanila lahat ng pimples talaga then aalisin din yung white/black heads? sa derma clinic po kasi na pinupuntahan ko 300 per 10 pimples very pricey then sabi ng mga friends ko sa lets face it daw mas affordable so i should try it ba?

      1. Barat Queen Post author

        Yes, tinatanggal lahat sa Let’s Face It unless may infected pimple. Di nila gagalawin yung maga pa na pimple pero sasabihin naman sayo… 🙂 sulit naman sa Let’s Face It, yun lang, marami sa mga attendant mabibigat ang kamay :'(

  2. Michael

    Let’s Face at Alabang Town Center has given the worst service ever… I was denied a facial by the beautician because of a fresh shave. I was okay with that but asked her when is a reasonable time; she said it cannot be done for a week. What I don’t understand by this woman’s logic is how she determined a week when I am required to shave every couple of days for my job. When asking the receptionist to speak to a manager, she refused. This irritated me more as this is not the way customers should be treated.

    I left to Dermclinic, which was down the hall, and was told to wait for a couple of hours to see if the redness from the shave diminished. I received service after the wait and had no issues.

    In other words, I do not recommend Let’s Face It, the employees pretend they are doctors, they give terrible customer service, and they are unreasonable and unprofessional. This is not a way for establishment should be run for the Philippines and it’s guest. What a disappointment!

    1. Barat Queen Post author

      Hi Michael! I have experienced being denied a facial, too. While slathering cream on my face, the attendant asked me if it stung, and I made the mistake of saying, yes, it stings a little. Next thing I knew, she was wiping the cream off and telling me she won’t continue with the facial. I said I don’t mind, please continue. But she flat out still refused. I don’t know why some of the attendants were so afraid and cautious. Maybe a previous customer complained or had a bad reaction to one of their creams?

        1. David

          Hi. Natry niyo na po or may kakilala po kayo natry yung diamond peel package sa Dermclinic? Okay po ba yung facial treatment.atvyung service.

        2. David

          Hi. Natry niyo na po or may kakilala po kayo natry yung diamond peel package sa Dermclinic? Okay po ba yung facial treatment at yung service?

  3. Lucy

    LOL your review is so true. Ganito rin sa Megamall. Hindi ko nga alam kung babalik pa ako kasi honestly speaking, hindi gumaling yung pimples ko sa pagpapacleaning lang… and take note, sa dermatologist na ako nagpaclean kasi wala na akong tiwala sa mga attendants pero wala pa rin. Gumaling lang ako nung nagstart na kong uminom ng acnetrex na pinrovide nila. Medyo may kamahalan pero dun na lang ako nahiyang. Yun nga lang napakaraming side effects lalo na yung pag dry ng skin, affected ang whole body

    1. Barat Queen Post author

      Hi Lucy! Thanks for sharing your experience 🙂 Ako, I’m choosing better places to get my facial services, but they are pricier, so I’m going longer in between facials, and actually never felt the need for once since June.

      Because of my experience with Let’s Face It, I remembered my high school and college regimen of Eskinol with Dalacin C and how it worked in keeping my face pimple free, so I went back to doing it again. So far, no major breakouts since then. I don’t even do it every day because it can dry / strip my skin. I just clean my face with a cotton ball wet with Eskinol whenever I feel like my skin is dirty – for example, when I take the jeep or wear makeup. I’m always surprised at how much gunk is removed!

      Then I wash my face with water, then moisturize. If I leave the Eskinol on my skin, I notice my skin gets really oily, that’s why I wash it off with water.

      Unfortunately, Dalacin C cannot be bought without a prescription anymore. When I was in HS, over the counter lang siya, no need for prescription. Fortunately, I have a doctor relative who I ask to write the prescription for me. Anyway, I just open one capsule and pour the powder into the big 225ml bottle of Eskinol (light green, Pimple Fighting variant), then shake.

      1. EDUARD


        1. Barat Queen Post author

          Hahaha, I wish nga na sponsored by Unilever! But it’s not. 😀

          Eskinol is just what I have been using since high school. Wala naman akong pambili ng mas mahal na products noon 🙂 I already have Clinique Clarifying Lotion 2 now and it’s actually so much stronger than Eskinol. As in feel ko talaga na dead talaga lahat ng germs sa sobrang tapang. For me, okay lang kasi feeling ko #1 pimple prevention is to keep the skin clean and germ-free.

          I like Clinique Clarifying Lotion 2 but it’s expensive, so para di maubos agad, on some days I just use Eskinol kasi Eskinol is cheap. Alternate alternate lang 🙂

          I am also using the Etude House Wonder Pore line for face washing & moisturizing, malapit ko na siya maubos and so far happy with the results. Will be posting a review on it when I have time.

          1. Honeylet

            Hi po after po ba ng session ng facial, mawawala po yung pagkamaga at pagkabuhay nung mga naprick na pimples? First time ko po kasi magpafacial eh.

          2. Barat Queen Post author

            Yes, normally mawawala naman. Depende sa skin mo. Sa akin it takes mga 3-5 hours bago mag subside. The next day medyo normal na.

            Pero sa Let’s Face It yan ha. Sa ibang mas maayos na facial clinics, di ganoon kalala. Medyo normal ang hitsura pag labas. 🙂

  4. ella

    Had worst experienced also at Let’s Face it Sm North Edsa branch. Marami ako bkackheads yun lang skin problem ko paglabas ko ng Lets Face it para akongkakatapos lang magka chicken pox!

  5. inori

    HI. I’m 27 and for the first time in my life I’m thinking of getting a facial. I live in Taguig, near Market Market and I’m like you, barat din. 😀 I’ve been searching all over the net about facial salons and yes, Let’s Face It is the most affordable of all of these salons. But I’m very hesitant to make an appointment with them based on reviews about them. Baka kasi masira pa mukha ko. 🙁 Can you recommend a beauty salon for a first timer like me? Where did you get your first facial?

    1. Barat Queen Post author

      Almost any other professional derma clinic /chain is better! I have tried Nisce and had a good experience, but this was several years ago and the branch is out of the way for me at Robinson’s Otis, although they have a branch at Megamall. I recently had an intense diamond peel at Dermclinic which included a facial cleaning before the peel, and there was no pain at all and I look normal after the procedure! Such a big, big, big difference with Let’s Face It where my face always looks red and swollen from bee stings afterwards.


      The price for a basic facial cleaning from these places is around P400-500. I don’t think they offer check-up sessions though, one time lang talaga. Mas sulit talaga Let’s Face It because of the 2 free checkups, it’s like getting 3 facials, pero the attendants are scary! So now I’m not getting facials as often, maybe every 6 months nalang, but I’m going to better places to get them. Eskinol nalang pag may pimples 😀

      I had my first facial at Let’s Face It back when they were new. I went with my girl friends, it was everyone’s first time to get a facial 😀 I always thought it was painful, but after experiences with other derma clinics, I realize it is possible for facials to be not as painful pala. Or maybe I became immune to the pain already, hahaha!

    2. Anonymous

      You may try Nails.Glow kasi kapag Lets Face it ka pumunta paglabas mo ang tanda na ng mukha mo. They’re using needle and toothpick for pricking.😠

  6. chunla

    Hi. Kakafacial ko lang kaninang tanghali sa Let’s Face It here in Davao. Wala akong reklamo sa attitude ng attendants, they were all nice. The only thing I hate the most was my swollen and redish face after the treatment. I never expected na ganun ang makikita ko sa salamin, parang kinagat ng bubuyog just like what others said. Kasi kumpara dun sa dati kong pinupuntahan, di talaga namumula o namamaga ang mukha ko after the treatment. My face looks so good parati. First time ko sa Let’s Face It and I think last na rin na visit ko. Nagsisi ako na mas pinili ko kung saan ako makakamura not knowing na may kapalit pala yun after. Mas mabuti na yung medyo mahal pero sigurado naman tayo na safe ang skin natin.

    Thank you sa review mo, napalabas ko rin ang hinaing ko kasi up to this moment, my face is still swollen and red.


    1. Barat Queen Post author

      Exactly! If other places can do facial cleaning without making their clients’ faces all swollen afterwards, why can’t Let’s Face It? Mahirap ba? I think kulang talaga sa training or technique yung staff ng Let’s Face It.

      You’re lucky you got staff with good work attitudes 🙂

  7. Fhaie

    I’m coming 18 years old this 2016 of July and I would like to try the diamond peel for my blackheads and whiteheads at let’s face it, either Robinsons forum or sm Megamall. But after reading all of your reviews, I’m scared to try it now 😰. Should I go or not? Need some advise since it is my first time to try any derma thingy. Thank you 😊

    1. Barat Queen Post author

      Hi Fhaie, thank you for visiting the blog!

      I suggest going to a more professional derma place to have your diamond peel done. Especially since it is your first time, you won’t have any pain tolerance yet. I recently had a diamond peel done, this was with Dermclinic and had a good experience.

      Here’s the link to my Dermclinic Diamond Peel Review: http://www.karenmnl.com/dermclinic-intense-diamond-peel-review/

      Good luck! Remember, just spend a little bit more for a safer, better derma experience. If you go to a not so good place and something bad happens, you’ll just end up spending more money trying to fix it.

      Also, you can go longer in between derma visits if you maintain your skin well: make sure to completely remove all makeup before going to bed, use a real makeup remover and not just soap; NEVER go to bed with a dirty face and hair; drink lots of water; moisturize with a product that is hiyang to your skin; try to get proper amount of sleep.

      Even if you don’t wear makeup, you’ll be amazed at how much dirt is on your face, especially when you commute! As in talaga, when I do Eskinol on my face, I am always amazed at how much dirt comes off. Make sure all that dirt is removed because those are the ones that can contribute to whiteheads, blackheads and pimples.

    2. Barat Queen Post author

      I just had my first Laserfit session at Contours yesterday, and found out that they have a Diamond Peel for only P850! So far, I’m happy with the service at Contours Megamall (5th Floor, near the Parking C entrance).

  8. Kaye

    Oh my. I just had my facial cleaning done yesterday and my face is soooooooo… 😖😖 Thanks for this very informative review about them. First time ko sa kanila kahapon and super sakit talaga nung pagprick nila. Ano na kayang pwedeng gawin ko sa mukha ko ngayon? Maga and namumula. 😢😢

    1. Barat Queen Post author

      Hi Kaye, thanks for reading! The swelling should subside the next day. Don’t put on makeup or anything that can irritate your skin for the mean time. Let it heal first 🙂 You can use some soothing or calming facial creams if you have any of those, just test to see if they won’t irritate your skin first. Good luck!

  9. Rhodora Mallari

    Hi po.. thanks for the article..share ko lang,i just had my facial treatment this afternoon in Lets Face It, SM SL, recommended by a friend..i want to try their diamond peel to lighten my pimple marks..pero they recommended facial cleaning lang with anti ageing, and whitening with vit.C.. pag uwi ko sa house, mas dumami pa marks ko probably due to extractions of my white/blackheads.. 1600 ang cost lahat.,ang sakit dn ng pricking or extractions ng attendant..Hiyangan dn siguro, mas better pa ang Dermcare sa akin, 3x na ako ngpadiamond peel sa Dermcare, mabilis nagfade marks ko at bihira ako mgkapimple..anyway, thanks to all pa rn for posting and sharing your experiences in having facials..😊

  10. PainNoMore

    Hello. I had my facial today at Let’s face it (Ayala). This is my second time with them. The first one wasn’t that bad (though masakit talaga) but ndi naman maga mukha ko after. But my second visit got me scared. Super maga mukha ko and has red spots all over. So yeah, this will be my last visit at Let’s Face It. Any derma clinic you could recommend? And also can I apply serum on face after the facial? Naawa kasi ako sa mukha ko, bugbog na bugbog. Thanks

  11. Caramel

    Hi! good thing na nagsearch muna ako ng reviews about LFI, dumami na kasi ang pimples and blackheads ko and I don’t have any idea ano gagawin so I was thinking maybe I need a facial. I just want to have a clear face Haha .. any advices po ? I don’t know what products to use. thanks.

    1. Barat Queen Post author

      For me, Eskinol + Dalacin C. Cheap & effective! 🙂

      Then I rinse off the Eskinol after. Pag iniiwan ko kasi sa face, my face becomes super oily in a few minutes. After rinsing off with water, I apply moisturizer. That’s it. Etude House Moistfull (orange) during the day.

      One of my friends gave me a small sample size container of IOPE BIO Night Mask Intensive Recharging. Sobrang ganda! Pero tinitipid ko kasi konti nalang. Hahaha.

  12. Marlon

    I’ve been going to let’s face it since they opened in sm soutmall their facials are quite hard and will leave you red but ive consulted derms over this and they have mentioned na pulido daw even the blackheads and white heads na under the skin tinatangal na kaya safe naman kesa shortchanged ka at mag break out ulit dahil hindi tinangal so for me id rather take the pain no pain no gain I guess masarap din mag mask after to lessen the swelling

  13. jes

    before kapag gusto ko mag relax at kelangang magpafacial I always think of let’s face it. ever commonwealth branch to be specific kasi malapit lang sa bahay. now, kahit malapit pa sya I don’t want to my treatments there anymore. First, andun ka para magrelax pero yung mga staff maiingay at ang lakas mag-chismisan. Second, yung babae sa front desk nila hindi ganun ka- accomodating. Di ko alam kung may mood swing lang or whatever pero your job has to do with talking to many people everyday. Third, mabibigat kamay nila. Laging namamaga yung mga parts na prinick and nangingitim. Kelangan pa nila ng training at seminar ng customer service.

  14. jes

    before kapag gusto ko mag relax at kelangang magpafacial I always think of let’s face it. ever commonwealth branch to be specific kasi malapit lang sa bahay. now, kahit malapit pa sya I don’t want to do my treatments there anymore. First, andun ka para magrelax pero yung mga staff maiingay at ang lakas mag-chismisan. Second, yung babae sa front desk nila hindi ganun ka- accomodating. Di ko alam kung may mood swing lang or whatever pero your job has to do with talking to many people everyday. Third, mabibigat kamay nila. Laging namamaga yung mga parts na prinick and nangingitim. Kelangan pa nila ng training at seminar ng customer service.

      1. Paula

        Haha parang sa branch lng ng sm marilao mga bastos ang mga attendant..lalu n xa pg pedicure nsugatn ako ng grabe sa lets face it n yn papanget pa ng attendant ..

  15. Mylene

    I’ve been having my facial at LFI megamall for the past few years. I remember my first time of trying their basic facial service, the attendant was nice even after i declined her offer of mask. She had light hands too. The receptionist write the name of the attendant on the card. I lost the card and when i went there again, i had another attendant, and on my succeding visits, that’s when i experienced the mabigat ang kamay. Fortunamtely, i found my first card and saw the name of the first attendant, and i asked the receptionist if she was still there because i think i found the card after three years of my first visit. Ever since i will ask for her whenever i am able to visit their branch.

  16. Josie

    Ladies (also guys na din) sino naka try ng pimple package ng let’s face it? It’s cleanser, toner, sunblock gel& medicated cream (night cream) first time ko matry today..
    Anyway, I been to LFI market market tapos today sa sm Marikina oo masakit talaga sila mag tanggal ng chenes sa mukha natin. Lalo na ko laki ng pimples ko lately so nagpa facial cleaning ako + concentrated mask for my pimples + yung pimples package nga costs me 1855 pesos. With 2 check ups naman na yun so I think sulit na. Pero gusto ko na talaga matanggal pimples ko usually dumadating pag magkakaron nako. So anyone of you tried their pimple products?

    1. Barat Queen Post author

      Ako talaga ang effective sa akin Eskinol + Dalacin C every few days + proper moisturizing. I have a technique so it doesn’t dry out my face. For big pimples, I pour a lot of Eskinol + Dalacin C on a small piece of cotton then tape it over the pimple for a few minutes. The pimple dries up faster after absorbing the Eskinol.

      I think I should write a blog post about how I use Eskinol + Dalacin C… what do you guys think?

        1. Barat Queen Post author

          Mainit ngayon, mag oopen talaga mga pores. An officemate of mine years ago told me she rubbed an ice cube on her face every morning. Nagbago talaga yung skin niya, but I’m not sure if it is due to the ice cube trick because she was also using Beauche at the time…

      1. Rhodora M.Mallari

        G’pm.. mam, ask lang po pano if ilan capsule ilalagay na Dalacin C sa eskinol?.. mapimples na naman ako huhu.. salamat sa reply po.. advamce happy easter..

        1. Barat Queen Post author

          Ang ginagawa ko is 1 capsule lang for the biggest Eskinol bottle, yung 225 ml. Open the capsule and pour the powder inside into the Eskinol and shake.

  17. Rhodora M.Mallari

    ..thank you so much.. try ko yan later.. update ko kayo if umokey na.. may mga old pimple scars dn ako natitira..baka may mga tips dn kayo pano maalis aside sa diamond peel 😊.. bawal dw kc mag diamond peel if may mga pimples dw? .. sa dermcare nirerecommend seaweed facials for scars with pimples..thank u..

    1. Barat Queen Post author

      After mo mag Eskinol, rinse your face with water. That’s what I do. Then moisturize. If I don’t rinse off the Eskinol, after 10-30 minutes, my skin will become really, really oily! So after applying Eskinol, I wait for 5-10 minutes, then rinse my face with water, then apply a good moisturizer. Hope that helps!

      After using Eskinol for a few weeks, I notice that my pimple scars also start to fade… although I am not sure if it is the act of wiping the face with the cotton that is fading the scars or if it is the Eskinol that is fading the scars.

  18. Chie

    hi ms. barat queen. 🙂 I’m using Eskinol and Dalacin C since last year. Effective naman sya kasi nawala talaga yong mga pimples ko. However, bumabalik na naman ngayon yong pimples ko 🙁 Plan ko sanang magpa-facial/check up sa Let’s Face It, pero after ko mabasa yong mga comments ditto, parang natakot na kagad ako. haha.
    Tatanong ko lang kung anong magandang moisturizer yong pwedeng I-apply after using the Eskinol with Dalacin C?
    Bakit mo po ni-wawash yong face mo after 5-10 mins kung may moisturizer ka naman pong ginagamit? Naisip ko lang na pag ganon is mawawala po yong effect ng Eskinol with Dalacin C.

    Appreciate your response. Thank you! 🙂

    1. Barat Queen Post author

      Hi Chie,

      Thanks for your comment! Yung moisturizer, just use whatever hiyang sayo. Personally, I prefer the Korean brands kasi mas bagay sa Asian skin. Pagka apply mo ng moisturizer, dapat mabilis siya mag absorb sa skin mo, hindi feeling oily sa skin. Pag na absorb na siya dapat di mo na siya feel na meron kang moisturizer sa face.

      The reason I wash off the Eskinol + Dalacin C from my face after 10 minutes is because if I don’t, my skin becomes really oily. Because Eskinol is an astringent and dries out pimples as well as skin, it also has alcohol. The way my skin reacts is to produce more oil! So to prevent that, I let the Eskinol + Dalacin C do its job for 10 minutes, then I rinse it off. No need to use any kind of soap, I just use water. Then I wipe my face until it is not dripping wet but still damp, and then I put on moisturizer. This way, some water is trapped in the skin under the moisturizer which will help my skin be more moisturized. Well, wala akong scientific explanation, yan lang yung feeling ko 🙂

      If I do that, my skin does not produce so much oil and feels very nice compared to if I did not rinse off the Eskinol after 10 minutes.

      Medyo nakakatamad din gawin every day so I don’t do it every day. I only do this maybe 1-2x a week, depending on my dirt exposure. Pero kung nag commute like nag jeep, kailangan mag Eskinol that day kasi madumi talaga ang hangin… as in pag nag Eskinol, black yung cotton sa sobrang dumi…

      Try ka nalang ng ibang place sis unless sure ka na okay ang mapupunta sayong attendant or kung talagang budget mode. Effective pa rin naman sa Let’s Face It, at pinakasulit pa rin siya sa lahat, kayalang masakit and walang pakialam sayo usually mga attendants, bugbog ang mukha mo pero it will heal naman in a few hours. Sa ibang places kasi usually hindi kasing painful and swollen paglabas mo.

  19. dennis

    Sana nabasa ko to before ako nagpa-facial sa Let’s face it. Nagsisi talaga ako at somehow na-depress. 2 weeks before ako magpa-facial sa let’s face it, nag-facial din ako sa ibang place. Every two weeks kasi recommended ng derma ko since I’m inder acne treatment. Napadaan ako sa trinoma nung Sunday and na-curious ako i-try. Facial plus acne mask ang nirecommend nila, expensive pa naman 700. Grabe ang bigat ng kamay ng attendant. Sobrang ingay pati ng mga attendants. After ng facial, pagtingin ko sa salamin sobrang maga ng mukha ko at kinutkot ang pimples. Namamaga sya ngayon 4 days na and yung mga na-prick na whiteheads ay naging pimples na. Sobrang sakit ng mukha ko until now and nagnana sila. Nakaka-depress talaga and for sure papagalitan ako ng derma ko nito. Di na ako babalik sa kanila. Haay.

    1. KD

      Hi, Dennis. I think we’ve got the same experience. Just want to have an update ano na nangyari sa face mo? And ano naging resolution mo? I am really depress of what had happen. I was so shy to go out but I need to go to work. 😭😭😭

  20. KD

    I’m still feeling lost until now since I’ve tried to have my facial cleaning at Let’s Face It Ever Commonwealth branch yesterday. I didnt expect na magiging ganito yung outcome. The pricking was so much painful na tipong nagdadasal na talaga ko sa sobrang sakit. And I was so shocked after I see myself at the mirror. My face got swollen & sobrang daming sugat. I have no choice but to avail their products na inoffer since feeling ko I really need them dahil sa itsura ng face ko. This is my 2nd day the swelling somehow faded but the redness & hapdi made me really really depress. I dont know what to do. 😭

    1. Barat Queen Post author

      Hi KD, I’m so sorry to hear what happened! That’s awful 🙁

      Hope the redness and swelling subsides soon! Do you still have the card? Remember the name of the one who did the pricking, and don’t get her next time if ever na babalik ka pa for the check-ups. Kaya di na ako bumabalik sa LFI, it seems their technicians have gotten worse pa 😡

      Hanap ka nalang ng ibang place to get your facials. Marami naman iba. Dermclinic pag may budget, Nisce or Dermcare if on a budget… I bought some 50% off vouchers for Blushing Beauty pero di ko pa nagagamit. Will do a review when I use them.

    2. Josie

      KD, try organic virgin coconut oil. Meron sa savemore supermarkets. Don’t be scared to use it. It’s very safe and very effective moisturizer not just for your face but whole body. If your face is experiencing redness and swollen too then I can only vouch for virgin coconut oil sis. It really works. 🙂

  21. KD

    I’m using the products they recommended. Mild cleansing facial wash, medicated toner, cream & sunblock. Naiiyak talaga ko pag nakikita ko yung nangyari sa face ko. 😭 nahihiya na ko lumabas ng bahay kasi ang dami kong sugat & ang dami ding tumubong pimples na may nana. Nagsisisi talaga ko na nagpafacial pa ko sa kanila. 😭😭😭

    1. Josie

      Ramdam kita sis. Ang sakit talaga nila mag facial. May kasabayan nga ko napamura na sya sa sakit wala sya paki kahit naririnig sya ng madaming tao haha. Ganyan din nangyari sakin sa branch nila sm marikina. I also bought yang 4 pcs acne package. Pero yung parang sinumpa yung face ko 1 day lang naman. After 1 day nagsubside na yung redness. Depende lang siguro sa tolerance, but eventually mawawala din yan:)

    2. Barat Queen Post author

      What? May nana pa? Normally, the redness and swelling subsides in a few hours for me. Give it 1-2 days siguro to see if it subsides, baka mas sensitive lang skin mo. Don’t use any makeup muna, baka ma irritate lalo. If it does not improve, go see a real dermatologist na.

      Sabi na nga ba dapat yung mga attendant na yan ang kinukuhang pang interrogate ng mga criminal eh… magagaling sila mag torture.

  22. KD

    I jokingly ask si ate girl kung may anesthesia ba sila kasi I was really crying the whole process. Especially nung nakita ko na may mga tissue sa tabi ko na puro dugo. Feeling ko inooperahan niya ko. It got me really scared. Horror bes! 😭 this is my 3rd day. The swelling was gone but the prickings leave marks on my face. Sabi din ni ate girl sensitive daw balat ko kasi mabilis daw magsugat. Haaaay sana sinabihan niya ko para di ko na pinatuloy. 😭😭😭 anyway, I really appreciate your responses. I think I just really need someone to cheer me up. Hahahaha thank you thank you 😊

    1. Barat Queen Post author

      Hi, for me, it was using something like Eskinol. I think the action of wiping the cotton on my face helps to smoothen the skin and reduce the pores. But make sure to rinse your face 10 mins after, and then moisturize.

      Another thing that helped me reduce pore size is using a clay mask. I used to use the blue one from St Ives. Just put a thin layer on the face, wait for about 10-15 minutes, the clay mask will dry and crack, rinse off completely, then cleanse face with a facial scrub. My skin will feel tighter, with less pores after. There’s a new anti-pores mask from L’Oreal that I just blogged about, you can check that out, too.

      Diamond peel helps smoothen the skin, but it’s expensive. I do that maybe 1-2x a year lang. For regular maintenance, it’s just clay masks and toner/astringent for me.

      Fyi, facial cleanings don’t lessen pores. Tinatanggal lang ng facials ang mga whiteheads so your skin will feel smoother dahil natanggal na lahat ng whiteheads. It’s the mask that helps reduce pores.

      Hope that helps!

  23. Irene

    I was a regular client at let’s face it before moving to the States.I tried alot of their service and had a very good experience with each visit.when I come back I plan to visit again.I hope they still have the same quality service that I experienced.the branch that i went to is at SM Bicutan it was small but they are very professional the last time I was there around 2011.

  24. Sydney

    Kakafacial ko lang today sa SM Fairview with my Tita and cousin. Its my first time and I didn’t expect na ganun kasakit yung facial nila. Ang sama lang kase first time ko tas ganun na kasakit. Ang ingay ingay ko na nga nun habang nagppricking. Sila tita at ung pinsan ko mukhang sanay na kaya wala nlng sa kanila. Naiiyak na ko sa sakit. Nakakaloka. Never nako babalik dun. Nag woworry tuloy ako, sana di nalang ako ngpafacial. 🙁 Sana mawala yung redness. Although sabi nila ate mawawala dn daw to. Sana nga. Ayoko mgka peklat sa mukha ko 🙁 Kakastress 🙁

  25. Kim

    hello I’m planning to go for facial on Lets face it but I do have pimple break outs i want to know if the facial with free 2 check-up is Okay and will work for me?

    1. Karen MNL Post author

      Hi Kim, they might not accept you for the facial. Or they will let you have the facial but tell you that they won’t prick the pimples na hindi pa hinog. It’s up to you, as long as you are aware of what to expect when you go 🙂

  26. Abby

    Hello everyone,

    I suggest to you guys to try and visit Surgilight SM Fairview (or any branch na malapit sa place ninyo) I actually have my 8 diamond peel w/mask of your choice and w/pricking and even w/out pricking sessions sa kanila so far so good naman. Staffs are really nice and professional all of them are licensed nurse too that’s why they are knowledgeable on what are they doing and what you really need on your face. I started having facials with them when I started to have a lot of pimples because of Maybelline make up products (Primer, Foundation and their concealer urgh grabe talaga) hindi kasi ako hiyang doon and I don’t really use those din kasi but then since they are on sale during that time I grab the opportunity to buy and try those products ayun nakakapansisi lang sya sa huli I think I suffered and hate my face for almost 6 – 7 months din yon (November 2017 – May 2018) lahat na ginawa at tinry ko then ayun nga I heard and researched about diamond peel facials first and ayun okay naman sya and it can help nga to lessen pimples and pimple marks which is true based on my experience ayun sobrang laki ng difference nawala talaga almost lahat. Magkakaroon man ako ng pimples, blackheads and whiteheads pero very minimal nalang magkakaroon lang ako ng pimples kapag malapit na period ko which is normal unlike before na grabeng breakout.

    I’m also planning to try Let’s Face It nga sana before Surgilight e buti nalang I didn’t hehe, and for the price nga pala madalas may mga 30-50% off sila sa services abang abang lang kayo. Visit nyo din soon you’ll get what you pay for talaga and its better if you can have someone na sya talaga magaassist sa inyo from your very first session its not good din kasi if iba ibang attendants yung gagawa sa inyo. Mine is Ms. Cha nga pala ng SM Fariview branch 🙂

    PS. Hindi ito sponsored and its all based on my opinion and experience hehe.
    PSS. I just want to recommend a better facial clinics around the Metro at the very affordable price 🙂

  27. Jonathan Orang

    Hi! I had my breakout early last month. Super kinis ng face ko before and I never changed my skin regimen nung nagbreakout. I have pimples marks na, blackheads and whiteheads, and naging acne-prone na skin ko. I’m really upset dahil everytime na naghihilamos ako magaspang yung bandang cheeks and forehead. My colleague recommended na magpacleaning ako ng face and I’m currently looking for a facial clinic na makakatanggal ng problems ko. 🙁 Please help me. I really want to bring back my skin before. 🙁

    1. Karen MNL Post author

      Kung may budget, Dermclinic Megamall ka, super professional and alam nila ginagawa nila pero mahal talaga 🙂

      Kung small budget lang, try other facial clinics pero iwasan mo Let’s Face It unless gusto mo talaga ng sulit pero painful experience. The only reason sulit si Let’s Face it is because of 2 free visits para matanggal kung may natira pang whiteheads/blackheads/pimples. Pero medyo kulang training ng staff nila at madalas walang pake sa mukha mo. Up to you if you want to risk it.

      Ako din breakout galore this recently, and after trying to figure it out, parang dahil ata sa not enough sleep, not enough drinking water, and too much sugar. After I make sure I get enough sleep (sinosobrahan ko na) and drink lots of water and reduce sugar/coffee intake, nag-improve ng malaki. Meron pa din pero pa-isa isa nalang unlike dati na madami. Hope this helps!

      1. Jonathan Orang

        Hello, Karen! Thank you! My two options are Dermclinic and Skin101. I barely care about the pimple scars since I know it will fade for some time. I just need to get rid with small bumps on my cheeks. Based on my research, they are called closed comedones (whiteheads). Do you have any recommended facial clinics who are into whitehead extraction? Or basic facial cleaning will do? It will be my first time so I’m sorry if I sound paranoid.

        1. Karen MNL Post author

          Hi Jonathan, based on my experience, Let’s Face It talaga pinakasulit mag remove ng whiteheads. Sa ibang clinics kasi, parang isang pasada lang, minsan marami pang tira. Pero sa Let’s Face It parang susuyurin talaga nila yung face mo to get as many whiteheads as they can. Parang proud na proud sila ipakita sayo sa tissue na marami silang nakuhang whiteheads 😀 Also, you can choose to get 2 free check ups within 10 days so kung may naiwan pa or new na whiteheads, makukuha sa next 2 visits.

          Ang downside lang talaga, masakit sa Let’s Face It, usually mabibigat kamay nila. Unlike other clinics na mukhang at least graduate of related course yung mga attendant, sa Let’s Face It parang basta kahit sino nalang. Try mo nalang pakiusapan yung receptionist to give you a good attendant, sabihin mo willing to wait ka (kasi baka busy pa sa ibang patient yung magaling na attendant), and don’t go on peak hours para less busy. Pag peak hours ang tendency mamadaliin ka and bahala na basta ma-service ka kahit sino available. Kung ok naman sayo yung attendant, remember her name, get her schedule, para siya ulit pagbalik mo. Ask for the index card kung san nakalist yung procdure mo, di na kasi nila automatic na binibigay ngayon.

          It’s up to you talaga. It depends if you want to risk it or not. Sa other clinics, mas maingat sila sa face mo so hindi nila masyadong kakayurin to get as many whiteheads as possible. Yung mga obvious lang.

          1. Jonathan Orang

            I had my basic cleaning w/ Glycolic Peel and Diamond Peel at Skin 101. Ang sakit nung pricking nila. Pero I can say na nag improve dahil na-smoothen yung texture ng face ko. Worried lang ako sa scabs. Baka kasi mamaya mag cause ng scars eh. Ang problem ko now, dami pimple scars. I really don’t know how to get rid of it.

          2. Karen MNL Post author


            Congrats on your first diamond peel! 🙂

            Yung pimple scars, they should fade over time. Diamond peel ulit so they will fade eventually. Whitening soaps, creams and gluta can help, as well as using facial scrubs. Drink lots of water and make sure your skin gets all the nutrients it needs like Vit. E, collagen, etc… for faster skin renewal process 🙂

  28. David

    TO ALL:


    Magtatry pa lang sana ako sa Let’s Face It kasi nalaman ko medyo low price ung diamond peel package nila (1195) compared sa iba. Pero after reading, sobrang mas nag-alala ako. Naghanap talaga ako muna ng reviews para sure. Kasi di ba, mukha mo yun, ihaharap mo siya sa tao araw2x. Pero grabe pala ung bad experiences nung iba.

    Meron po ba sa inyo na nakapag-try na sa Let’s Face It Sm Manila??

    Saan po may malapit na DermClinic sa Sampaloc, Manila?

    Thanks in advance! 🙂

  29. David

    Hi po ulit. 🙂

    Sa DermSrata o DermCare, may nakapag-try na po sa inyo??? Sulit ba?

    And may nakapag-try na po sa inyo sa Let’s Face It SM Manila branch??

    Thanks in advance! 🙂


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