Sun Cellular’s new TU300 + Globe/Smart Gripes

Sun Cellular TU300

Do you have a lot of friends on Smart and TNT? Well, guess what?! Sun Cellular now offers TU 300. It gives you unlimited Sun to Sun texts, 500 texts to other networks, and 5 hours of calls to Sun, Smart and TNT, valid for 30 days!

Update: Please note that the 5 hours of calls is divided into 3 hours of Sun-to-Sun calls and 2 hours of Sun-to-Sun/Smart/TNT calls.

Just text TU300 to 247.

And you know what I like about Sun Cellular’s unlimited promos? They give you the whole 30 days. For example, you loaded your cellphone on June 1 at 1:00pm. With Sun Cellular, I’ve noticed that your load will be good until June 30 11:59pm no matter what time you bought your load on June 1. I am so annoyed with Globe and Smart because if you load at June 1, 1:00pm, you better make sure you reload before 1:00pm on June 30! Or else, you’ll lose your previous load. In Tagalog, kakainin yung load mo. I used to think that you had until midnight of June 30 to reload your cellphone. BUT NO! Learned the hard way that Globe and Smart will eat your remaining credits.

And you know what else? When you reload your Globe or Smart phone, they don’t tell you your load balance! At least Sun will send you a text that includes this very important information. Globe and Smart will just send you a text telling you that your reload of X amount was successful. So they make you spend an extra P1.00 to do a Balance Inquiry. I’m not a die-hard Sun Cellular fan, but if you look at how they treat customers, Sun clearly wins for me. How I wish that Sun Cellular will maintain its pro-customer philosophy even after it was bought by Smart.

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